Cookie Policy
When we provide services, we want to make them easy, valid and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, a computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
What are cookies?
Cookies are small text files that websites save to your computer.
These pieces of information are used to improve services for you through, for example:
Remembering settings, so you don't have to keep re-entering them whenever you visit a new page
Remembering information you've given (e.g. your postcode) so you don't need to keep entering it
Measuring how you use the website so we can make sure it meets your needs
How we use cookies
The list below shows all the cookies set by this website and the third-party services we use if you have any queries about these cookies or would like more information about them. Please contact us.
First-party cookies (cookies set by us)
These are cookies set by this website. Some are necessary for the site's functionality; others provide information that we analyse to monitor and improve the site. These first-party cookies do not store or collect any personal information or anything that makes you personally identifiable to us. Typically, the cookies generate a random, unique number to store information about a user.
If you have any more questions about our use of cookies, please email us.
Third-party cookies (cookies set by other websites through this site)
We want to provide exciting and engaging content on our website. On several pages, we use 'plug-ins' or embedded media. For example, we embed YouTube videos and Google Maps on many pages. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as 'third-party' cookies.
Shopping cart / transactional areas
Some areas of our site use shopping carts or forms technology, which sometimes have to use cookies - the ones used permanently are detailed in the cookies table. From time to time, we may add functionality to our site, e.g. surveys, comparisons etc., and these often come from 3rd parties – we will endeavour to ensure full disclosure of any cookies.
Areas of the site requiring a login
Accepting login functionality without exception, you must explicitly agree to set specific cookies which allow this area to work. The cookies used for secure areas are provided within the terms and conditions of use for the appropriate place.
How to control and delete cookies
We won't be able to use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies set by our websites or any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.
Alternatively, you may visit the About Cookies website, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine and more general information about cookies.
Please keep in mind that restricting cookies may have an impact on the functionality of our website.
If you wish to view your cookie code, click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
If you would like information on how to do this on your mobile phone browser, you will need to refer to your handset manual. To opt out of third parties collecting any data about your interaction on our website, please look at their websites for more information.
Local Shared Objects (Flash cookies)
Some of our pages include videos embedded from YouTube, which uses the Adobe Flash Player. To improve user experience, Local Shared Objects - or Flash cookies as they are commonly known - are employed to provide features such as auto-resume and save your preferences. Flash cookies are stored on a user's terminal much the same as cookies are. However, it is impossible to manage them at the browser level similarly.